š Subscriptions
What is a subscription?
Subscribing is the best way to get your MÄnuka honey, with savings of up to 34% on every order, free shipping, and access to our personal MÄnuka specialist Laura for a 1:1 onboarding call to help you get the most out of every jar. Your first order al
Can I adjust my subscription?
Yes! Log into your customer portalĀ and you can skip an order, change your delivery frequency, update your payment method, or pause for up to six months. If you'd rather we handle it, just reach out to us atĀ [email protected] and we'll sort it for yo
How can I cancel my subscription?
Before you go ā our subscriptions are fully flexible. You can skip an order, change your delivery frequency (6 weeks or 8 weeks), switch to a different product, or pause it entirely. If any of those help, just reach out to us at [email protected] an
How can I give a gift on my subscription pricing?
We offer the option to gift your next order, rather than skip it, or have it yourself. If you want to gift and keep your next order, you can simply click the āgift next orderā option then bring forward your own next delivery date to receive it on tim
Can I have more than one subscription at a time?
Yes you can! You will need to set up a separate subscription if you wish to have different order time frames for different products, or wish to ship to multiple addresses. These will still sit under one subscription page once created, but will be sep
How do I change my address on my subscription order?
You can easily update your address at any time yourself through your customer portal, or by reaching out to us at [email protected] prior to your next order date and we can change this for you.
How do I know when my next order is coming?
Login to your portal or email us at hello@manukora to find your next order date. You will receive and email (or SMS if you are opted into SMS) three days before your next order is due to process.
How do I adjust my subscription payment method?
If you need further assistance, please email [email protected]